Terms & Conditions
The terms and conditions that apply when you use the Syntera Studio website or engage our services.
Last updated: March 15, 2026
Please read these Terms & Conditions ("Terms", "Terms & Conditions") carefully before using the Syntera Studio website or our associated software development services (the "Service") operated by Syntera Studio ("us", "we", or "our").
1. Acceptance of Terms
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, clients and others who access or use the Service.
By using our website, contacting us through our forms, or engaging Syntera Studio for project work, you confirm that you have the authority to act on behalf of yourself or the business you represent and that you agree to these Terms.
2. Services Rendered
Syntera Studio provides custom software development, website development, and AI automation services. The specific scope of work, timeline, and pricing for any given project will be defined in a separate binding statement of work (SOW) or master services agreement (MSA) signed by both parties.
Unless otherwise stated in writing, project estimates, delivery windows, and feature lists are based on the requirements known at the time of scoping. Any signed proposal, invoice, SOW, or MSA will control where it conflicts with these general Terms.
3. Intellectual Property and Source Code Ownership
Upon full payment for completed services under the applicable SOW, you will retain intellectual property rights and full ownership of the final deliverables, source code, config files, and custom assets, excluding any pre-existing background technology or open-source libraries used.
Syntera Studio retains ownership of its pre-existing tools, templates, frameworks, internal processes, reusable code, and general engineering know-how. Open-source components and third-party tools remain subject to their own license terms.
4. Client Responsibilities
To support delivery, you agree to provide accurate information, timely feedback, content, approvals, credentials, and access reasonably required for the work. Delays in approvals or missing inputs may affect timelines, milestones, or launch dates.
You are responsible for ensuring that the materials you provide, including text, media, branding, data, and third-party account access, do not infringe the rights of others and may lawfully be used for the project.
5. Fees, Milestones, and Payments
Fees, billing schedules, deposits, milestones, and payment terms will be set out in the applicable proposal, invoice, SOW, or MSA. Payments are structured around milestone completions.
You have the right to review staging demonstrations and approve each milestone segment before the next development block begins. We may pause work if invoices remain unpaid beyond the stated due date.
6. Revisions and Scope Changes
We build according to the approved milestone features list. Any modifications, feature additions, or requirement shifts requested during active development constitute a change request and may require a separate scoping estimate and billing agreement before implementation.
7. Warranty & Bug-Fix Support
Every implementation includes a **fourteen-day post-launch bug-fix support window** for reproducible defects within the approved project scope. This covers bug resolutions for features that do not function according to the SOW specifications or hosting errors caused by delivered files.
The defect warranty does not cover new features, changed requirements, content editing, third-party platform API deprecations, or modifications carried out by client-side teams.
8. Disclaimals & Liability
Syntera Studio provides professional engineering execution. However, we do not guarantee specific business outcomes, Google search rankings, user conversion increases, or lead generation volumes, as these depend on market demand, advertising quality, and client operations.